Privacy & Information
Processing Policy

Hyosung Chemical collects, uses, and shares personal data only with consent from the user.
We will make our best efforts for privacy protection for users to use our services with reassurance.

Collection of Personal Data

The Company collects the minimal data required to provide services.

Collection of Personal Data
Classification Route of collection Scope of collection
Submission
of Inquiry
Your data are collected upon submitting an inquiry about a product or service. Name and email address
Sharing of
Download Center Data
Your data are collected when sharing data at the Download Center. Name and email address
Submission to Whistle
blowing Center
Your data are collected when filing a report to the Whistleblowing Center using your real name. Name, email address, and contact information
Newsletter
Subscription
Your data are collected when subscribing to the newsletters sent by the Company. Name, email address, and name of the company
Sample
Request
Your data are collected when requesting samples related to the product. Name, company name, department name, position, ZIP code, address, phone number, mobile phone number, and email address
Use of
the Website
Data that are created automatically while using the website are collected. Access IP, history of service use, access logs, cookies, and MAC address
※You may reject or allow cookies in your web browser settings.

Use of Personal Data

The Company uses personal data only for the purpose that the user agreed to in advance.

  • Provision of Services

    User identification, response to user inquiries, and handling customer complaints, including suggestions, complaints, and after-sales service

  • Improvement of Services

    Stable service operation and quality improvement by identifying the access frequency and collecting service use statistics

Consignment and Provision of Personal Data

The Company provides personal data only for the purpose that the user agreed to in advance.

  • Consignment of Personal Data Handling

    The Company outsources website operation, maintenance, and management to Hyosung TNS to ensure efficiency in using the services.

  • Provision of Personal Data to a Third Party

    The Company shall not provide personal data or share them with a third party except in the case where the users consent to disclose in advance.

    ※ Personal data may be provided without the user's consent in cases where the obligation to submit personal data occurs under certain laws.

Destruction of Personal Data

The Company shall immediately destroy any personal data collected once the purpose of processing personal data has been achieved.

  • Point of Destruction

    The Company shall immediately destroy any personal data collected once the personal data retention period expires or else the purpose of processing thereof has been achieved.

  • Destruction Method of Personal Data

    Personal data recorded and saved in electronic files shall be destroyed using a technology that prevents restoration. Personal data recorded and saved in paper documents shall be destroyed using a shredder or by incineration.